“…kudos to your organization for excellent and thorough communication. The team at NovaStar is quick to reply in quoting calibrations on our pieces of equipment, as well as answer questions, schedule pick-ups, and follow up with calibration reports. Really first-class service all the way around, thank you!”

“I was floored by this AMAZING customer service, and incredibly impressed that (the technician) was willing to do this for me on his day off.”

“The level of customer service is something I’ve only seen one other time in my 11 years…”

“(The Support Team) has been providing great customer service! I keep on referring you guys whenever it comes up so keep up the good work!”

“Make no mistake, Novastar …. has by far exceeded my expectations. I got used to what felt almost as a dedicated team to just me, which is why Novastar has gained and will continue to keep my business.”

“I have heard nothing but happiness on (our) side with how Novastar has been working out, so thank you for all of your efforts!”

“Novastar has been such a wonderful addition to our calibration process! Please thank your team for always doing such a great job and for always keeping us informed.”

“I just wanted to tell you that (The Support Team) is fantastic. (They have) always been on the ball whenever I’ve needed something.

“We have been very satisfied with the service Novastar provides. Novastar always has fast turnaround time and we appreciate the convenience of the weekly milk runs.”